This is the privacy policy for www.sagan-vienna.com, being the e-commerce website of Bradaric Ohmae OG for the sale and purchase of our (SAGAN Vienna) products.
We recognize the importance of protecting the privacy of your personal data and we are committed to protecting your privacy on-line when visiting the Site or communicating electronically with us.
We will treat your information with respect.
All your personal data will be handled with outmost care and confidentiality by Bradaric Ohmae OG.
Here we explain how and why we collect and process personal data, what we do with it and what controls you have.
By subscribing to our newsletter and making a purchase in our online store you agree that the following private information, e-mail address, first name, last name, country of residence and delivery address can be saved and used for personalisation of online shop offers or newsletter and deliveries of the purchased items.
You agree to receiving news about products, special offers and other company information via advertising email, especially in the form of a newsletter. You can change your mind at any time by clicking the unsubscribe link in the footer of any newsletter you receive from us or by contacting us at commercial@sagan-vienna.com.
The online registration for the newsletter is carried out by the so-called double-opt-in method. Therefore you will receive an email after registration that requests the confirmation of your registration.
For the distribution of our electronic ("online") newsletter we use the distribution processor "MailChimp", a newsletter distribution platform by the US company Rocket Science Group, LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is certified under the US-EU Data Protection Law "Privacy Shield" and is committed to abiding to the EU Data Protection Guidelines. You can look into the MailChimp Privacy Statement HERE.
The email addresses of our newsletter recipients are saved on the MailChimp server in America. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore MailChimp can use this data to optimise and improve their services. MailChimp, however, does not use the newsletter recipients´data in order to make contact themselves or pass them onto a third party.
In the framework of the statistics collected by MailChimp, it can be ascertained whether the newsletter was opened, when it was opened and which links the recipient clicked on. The evaluation of this data serves to discover more about the reading habits of our newsletter subscribers and tailor our content to meet their requirements as best as possible, or to send different information tailor-made to our subscribers.
We also hereby inform you that cookies are used when visiting our website. Cookies are small files or other form of information storage transmitted by our webserver or by third party webservers to users´ web browsers and stored there for later retrieval. The cookies used by us are session cookies and are delated from your hard drive when your browser is closed, In addition, we use cookies to statistically analyze use of our website within the framework of the web analysis service Google Analytics (see below). These data are collected on the basis of Art. 6 par. 1 lit. f GDPR.
Insofar as you have previously given your permission, on the basis of Art.6 par. 1 lit. a GDPR, within the framework of your visit to our website cookies from third party providers are used to survey and analyze your usage behavior. Agreement to the use of such cookies is granted through insertion of a banner on which the cookies´use is briefly explained, and you have the opportunity to approve their use.
Functional Limitation without Cookies
We use cookies to make our offerings user-friendly. Some cookies remain stored on your terminal device until you delete them. They permit us to recognize your browser on your next visit. If you do not wish this, you can program your browser so that you are informed when cookies are being installed and can allow their installation on a case-by-case basis.
Nevertheless, we must inform you that deactivating cookies may restrict the functionality of our website.
Google Analytics
We use Google Analytics, a web analysis service of Google LLC ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Within the framework of Google Analytics, cookies are placed on your computer to allow a statistical analysis of your use of our website. To this end, we have concluded a contract data processing agreement with Google.
The data on your use of this website (to include your IP address) generated by these cookies are rendered anonymous before being stored on Google´s servers, such that they can no longer be linked to a specific computer. Only in exceptional cases is a complete IP address communicated to a Google server in the USA where it is abbreviated. Google uses this information to analyze your use of the website, to compile reports on website activity for the website operators, and to provide other services connected with the use of the website and the Internet. The IP address provided by your browser within the framework of Google Analytics is not merged with other Google data. More information on the handling of user data by Google Analytics may be found in Google´s data protection statement.
You can prevent collection of data generated by the cookies on your use of the website, as well as processing of anonymized data by Google, by downloading and installing a browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout?hl=de. However, we hereby inform you that if you do so, you may not be able to use all of this website´s functions to their full extent.
You can also prevent the collection of data by Google Analytics on this website by clicking on the link below. This will install an opt-out cookie that will prevent collection of your data when visiting this website in the future: Deactivate Google Analytics
Collecting Personal Data
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or Facebook pixels
Disclosure for a business purpose: shared with our processor Shopify, Google and Facebook
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify, Google, Facebook
Customer support information
Examples of Personal Information collected:
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information
here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic Decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Personal data are collected, processed, and utilized by Bradaric Ohmae OG only under strict observation of current Austrian data protection legislation (the Data Protection Act of 2000, the Data Protection Regulatory Act of 2018, and the General Data Protection Regulation GDPR).
If you believe the processing of your data is against the Data Protection Regulation or your data protection rights have been violated in any way, you can send a complaint to the regulating authority. In Austria the AUSTRIAN DATA PROTECTION AUTHORITY is responsible.